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Wyelands Bank Plc will never send a private individual unsolicited correspondence, asking a private individual to make payments or provide personal details.
We are aware that scams are being operated by fraudsters pretending to represent Wyelands Bank (formerly FIBI Bank (UK) plc/Tungsten Bank) or customers of the bank. The fraudster target typically receives communications requesting the payment of fees for one or more services and the techniques may include:
a.“The beneficiary of an account at the bank wants to transfer an account or funds to the target and administration fees are required to be paid before release of the funds”; or
b. The target is “offered account facilities or savings accounts and fees are required to be paid to the bank in order to facilitate the opening of the account.”
If you are not an existing customer of Wyelands Bank, you should ignore any unsolicited correspondence from any party purporting to represent Tungsten Bank, FIBI Bank (UK) or a customer of any of these banks.
If you have received any correspondence from any party purporting to represent Tungsten Bank or FIBI Bank (UK) or a customer of either bank and in particular if you have been told that funds in an account are to be transferred to you:
Many banks use two factor authentication to obtain stronger evidence of who you are than simply using passwords. Two factors are ‘something you know’ (typically your user name and password) and ‘something you have’ which is either your bank card with a card reader. The code generated is personal to you, and different each time you log in.
The term ‘Phishing’ relates to an action where fraudsters send you electronic emails or texts which look like they come from an official source, often from a payment institution (banks, PayPal etc.), asking for personal and security information. They are looking for you to divulge enough information for them to use to either take payments directly from your accounts or use information you give them to pay for items online.
Refers to scams that involve running malicious software on users' PCs. Malware can be introduced as an email attachment, as a downloadable file from a web site, or by exploiting known security vulnerabilities--a particular issue for small and medium businesses (SMBs) who are not always able to keep their software applications up to date
In this type of attack, individuals or companies are being targeted. Gathering personal information about the victims from various mediums such as social media websites, attackers pose themselves as someone you are familiar with. This makes the victim less vigilant and takes action without giving much consideration.
This type of phishing attacks happens when a legitimate and previously delivered email is taken and used to create an identical email with malicious content. The email appears to come from the original sender and claims to be a resend or updated version to the original email.
For your personal online security we refer you to the guidance provided by Get Online Safe:
Emails are an insecure method of transferring information across the Internet. You should limit the information you send by email and not detail any confidential personal data in your emails to us.
We recommend the following: