Terms of use


Your access to and use of the http://www.wyelandsbank.co.uk website ("this website") and Wyelands Savings, delivered through the Online Portal (the “Portal”), are provided by us subject to these Terms of Use.

By using this website and the Portal you are agreeing to these Terms of Use therefore you should read these Terms carefully, as well as our Cookie Policy.

“We” are Wyelands Bank Plc. (“us”, “our” or “the Bank”). Wyelands Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Wyelands Bank Plc is on the Financial Services Register with firm reference number 139209. Wyelands Bank Plc is a company registered in England and Wales No 01536428. VAT number 254 2278 09.

Use of the Website

The information on this website has been prepared in accordance to the laws of England. By using this website you agree to be bound by these terms and submit to the jurisdiction of the English and Welsh courts. We make no representation that any material contained on this website is appropriate for any other jurisdiction or compliant with any other jurisdiction’s laws or regulations. All products and services provided by the Bank have their own terms and conditions. Products or service on this website do not constitute an offer or recommendation of any products. Unless stated otherwise in the product terms and conditions, information on this website is directed at people within the United Kingdom only and in this regard there is no offer to sell any products or do business with anyone located outside the United Kingdom.

No Warranties


The information contained or displayed on this site is believed to be reliable when displayed. Whilst reasonable care has been taken to ensure that the information and functions contained or displayed on this site are complete and correct, the Bank does not warrant or represent, or give any guarantee, condition or other term (whether express or implied by statute, common law or otherwise) that such information or functions is or are free from errors or omissions or that the information contained or displayed on this website is suitable for your intended use.


The Bank makes no warranty that your access to this website will be uninterrupted, timely or error-free. Due to the nature of the Internet, this cannot be guaranteed. In addition, the Bank may occasionally need to carry out repairs, maintenance or introduce new facilities and functions.

We do not warrant that this website will be compatible with all hardware, equipment, operating systems, devices and software which you may use. Although we may put in place security measures for your protection, we shall not be liable for damage to, or viruses or other code that may affect, any computer equipment, mobile device, software, data or other property as a result of your access to or use of this website or your obtaining any material from, or as a result of using, this website. We shall also not be liable for the actions of third parties in breaching any security measures. This website may not be usable on mobile devices and operating systems applicable to mobile devices because it has not been designed for such use.

We may change or update this website, including these Terms of Use, and anything described in it without notice to you. We shall not be obliged to remove any outdated information from the website or mark it expressly as outdated.

The contents of this website are intended for convenience only. Nothing on this website shall constitute advice specific to your circumstances or a recommendation. We do not suggest that any product or service mentioned on this website is specifically available to you.

“Wyelands” and “Wyelands Bank” name and logos and all other brands, names, logos, marks and slogans on this website are the trademarks or service marks of us or our licensors.

Unless otherwise stated, the copyright, database rights and any other rights in all information, data, text, artwork, pictures, photographs, images, graphics and materials (together "Materials") on this website and the design, layout, look and appearance of this website are owned by us or licensed to us by our suppliers. You are permitted to use and download such Materials or extracts from this website to a local hard disk and print copies for your own internal, personal, non-commercial, private use only.

Except as we expressly permit, you must not in any way modify any Materials on this website. You may not use a part of this website on any other website, nor link any other website to our website, without our prior written consent. Any rights not expressly granted in these terms or otherwise by us are reserved.

Exclusion of Liability and Disclaimer

We disclaim all liability for:

  • any incompatibility of this website with any of your equipment, software, hardware or telecommunications links;
  • any technical problems including errors or interruptions of this website; and
  • Any inadequacy of this website to meet your requirements.

This website is provided on an "as is" and "as available" basis and no warranty, guarantee, representation, condition or other term (whether express or implied by statute, common law or otherwise) is given that it is complete, accurate or up-to-date and we do not accept any liability for any errors or omissions.

Subject to the rest of these Terms of Use and any terms and conditions applicable to our products and services, and to the extent permitted by law or otherwise, in all cases other than in respect of the products or services we supply, we shall not be liable for any:

direct or indirect or special, punitive or consequential losses, damages, costs or expenses;

  • Loss of actual or anticipated profits;
  • Loss of use of money;
  • Loss of revenue;
  • Loss of goodwill;
  • Loss of reputation;
  • Loss of business or contracts; loss of operation time;
  • Loss of opportunity; and
  • Loss of or damage to data

suffered by any user of this website whether or not such losses were reasonably foreseeable or we had been advised of the possibility of you incurring such losses, arising from the use of or inability to use this website, or any material contained in it or accessible from it, or from any action or decision taken as a result of using this website or any such material. This does not affect any liability we have and/or any obligations we have to our customers under any regulations issued by our regulators from time to time and the Terms of Use are subject to your statutory and common law consumer rights and will not limit any rights you may have that cannot be excluded under applicable law.

Nothing on this website shall constitute financial or other professional advice in any way. If any advice or guidance is required in relation to our products or services, please contact us as directed on this website.

Nothing in these Terms of Use shall exclude or limit our liability for:

  • Death or personal injury caused by our negligence; or
  • Fraudulent misrepresentation; or
  • Any other liability which cannot be excluded or limited by applicable law.

You agree not to use the website or portal in any way, which is unlawful, may give rise to the Bank of any civil or criminal liability, or which may call the Bank into disrepute. We have the right, at our sole discretion, to cancel, restrict or suspend your access to use of the website if you breach any of these Terms of Use.

Third Party Sites

This website may from time to time contain links to and from third party sites. We have no control over and accept no responsibility for the content of such linked sites and exclude all warranties and all liability for any loss or damage you incur as a result of your use of such sites. We may provide you with links to and from third party sites for information purposes only and we exclude any liability for the content of those sites.

You must not frame any of this website onto your own or another person's website and you cannot provide a link from your website to the home page of this website without our permission. If we find any such link, we reserve the right to ask you to remove it immediately or we may remove it at our sole discretion immediately.

Telephone calls

We record telephone conversations for training, monitoring and regulatory purposes and to improve our customer service standards.

Electronic communications

When you contact us by email, we may collect personal information like your name, address and telephone number.

Emails are an insecure method of transferring information across the Internet. You should limit the information you send by email and keep personal information to a minimum in your emails to us.

Internet Communications

The Bank reserves the right to monitor all internet communications, including web and email traffic into and out of its domain for the purposes of improving our customer service standards, maintaining the security of its system, protecting its staff, and detecting fraud and other crimes.

Customer Security and Privacy

Wyelands Bank is committed to protecting your personal details and our services have been designed with your security in mind. However, you are reminded that the Internet is an open environment and, therefore, as a result of third party activity beyond our control, we cannot guarantee that your information will be secure while it is uploaded on this website. We recommend that you install, use and maintain up-to-date anti-virus software and firewalls to protect yourself and your equipment.

To find out more about your privacy and security when using our website, please see our Privacy Notice and refer to Safe Banking.